Privacy policy
In short: we collect your data only so we can contact you and understand how the site is used. We don't sell it and we don't pass it on for marketing. The details are below.
Last updated: July 9, 2026
Who we are (the data controller)
The controller of your data is „XIUNITE SOFTWARE” S.R.L. (IDNO 1025600036775), operating the Caduc brand, with its registered office at MD-2068, 22 Miron Costin St., ap. 83, Chișinău, Republic of Moldova. You can reach us at office@caducstudio.com or +373 67 714 979.
What data we collect
- Through the contact form: your name, phone number and your message.
- Automatically, through the Plausible analytics tool (cookie-free, anonymous and aggregated data): pages visited, device type, visit source.
- Technical fields attached to the form: site language, the page you submitted from, campaign source (UTM).
Why we collect it (the legal basis)
- To contact you about your request — based on your consent (the checkbox in the form) and the pre-contractual steps you requested.
- To understand how the site is used and improve it — legitimate interest, with aggregated data.
- We don't use your data for newsletters or unsolicited advertising. We don't sell it to anyone.
Who we share it with
Form data is sent directly to HubSpot, our CRM platform (a US-based provider — a transfer outside the Republic of Moldova, covered by your informed consent and the provider's contractual safeguards, including its standard contractual clauses). HubSpot processes the data only on our behalf.
How long we keep it
Form data: for as long as we're discussing your project and for 2 years after the last interaction, then we delete it. Analytics data: only in aggregated, anonymous form that cannot identify you.
Your rights
Under the GDPR and Law no. 133/2011 on personal data protection (Republic of Moldova; from 23 August 2026 — Law no. 195/2024), you have the right to:
- request a copy of the data we hold about you (access);
- request its correction if it's wrong (rectification);
- request its deletion (the right to be forgotten);
- withdraw your consent at any time, as easily as you gave it;
- file a complaint with the National Center for Personal Data Protection (CNPDCP), datepersonale.md.
Write to us at office@caducstudio.com and we'll resolve it within at most 30 days.
Cookies
The site does not use tracking cookies. Traffic analytics (Plausible) works without cookies and without personal data.
Changes
If we change this policy, we update the date above. For important changes, we say so visibly on the site.